Forum launched for Club Welfare Officers

30th November 2018

Forum launched for Club Welfare Officers

Volleyball England has launched a new forum to support club welfare officers.

The online forum has been developed as a place for club welfare officers to share their experiences, keep up to date with latest developments, access resources and build a community.

 “The forum means that club welfare officers can build a community that can share their experiences and provide support to each other,” says Volleyball England’s Core Market Officer Rob Payne, who developed the idea of the forum.

“The work of a club welfare officer (CWO) can differ between clubs so sharing best practice together can really help each club welfare officer to build a positive culture at their club.”

The forum, which is hosted on Reddit, is a resource dedicated to club welfare officers and is not open to the public. The club welfare officer from each affiliated club has been invited to join. Any officer who has not received their invite can easily ask to join the community in three simple steps:

1.       Follow this link - to create a Reddit user name

2.       Once you have your user name (for example VE-Rob Payne) send it to

3.       You will then be added to the group as an approved submitter and be able to access the forum (  

The role of the Club Welfare Officer

“Club Welfare Officers are very important role at volleyball clubs, as they are the people who create the right environment, as well as manage safeguarding procedures and issues,” says Rob. “They are at the heart of promoting positive practices at clubs.

“The role does vary between clubs. While some club welfare officers will be involved in training and matches, other will undertake their duties remotely. Often the club welfare officer will sit on the club committee too, so they are ideally placed to influence the club culture.”

There is lots of advice on the Volleyball England safeguarding and club welfare section of the website about the role. Volleyball England HUB team are also on hand to support clubs with safeguarding, from developing safeguarding policy, reporting a concern and applying for DBS checks, which member clubs can access for free for eligible candidates. Club welfare officers can contact the HUB on or call the HUB on 01509 227722.

This summer, we went behind the scenes at London League club Wapping Wildcats to find out what it is like holding different roles on volleyball club committees. We spoke with Wapping’s Club Welfare Officer Danielle Ferguson to find out exactly what her role involves. Why not read the feature Club Life: Safety First to find out more about being a club welfare officer.

Forum launched for Club Welfare Officers